Click On Code Of Ethics Content:

1	Stability: Bank Letter, Supplier Reference Letters
2	Insurance Certificate
3	Reputation: BBB Letter
4	Industry Memberships
5	Customer References
6	Professionalism: Worker Conduct Agreement
7	Bid Specifications
8	No Pressure Sales Agreement
9	Workmanship: Jobsite Photos
10	Extended Workmanship Warranty
11	Answers to Frequently Asked Questions

 

REPUTATION

You can tell a great deal about a contractor based on what others are saying about them — particularly their customers. But today, the old advice of “ask for 3 references” is just too easy to fake. You’ll need to get a little tougher with your contractor to protect yourself. Insist that any contractor you’re considering hiring can produce the things listed to PROVE that their reputation is solid.

What To Look For: BBB Letter

You need to go further than just checking a contractor’s standing with the BBB. Remember, many contractors shut down and open under new names year after year.

So check to see how long they’ve been a member, and ask to see a written statement about BBB arbitration on the contractor’s behalf. This means that if complaints arise, the contractor agrees that the BBB’s judgment is binding and must perform accordingly. Without this agreement, you have no recourse other than expensive legal litigation.